Got Questions?
We've got answers. Everything you need to know about working with us.
How much do your services cost?⌄
All our services range from $200 to $3,000, depending on the scope and services required. Reach out via our contact form and we'll provide a tailored quote — no hidden fees, no surprises.
What types of businesses do you work with?⌄
We work with all businesses — from sole traders and local shops to growing brands and established companies. If you need a professional online presence, we're the right team for the job.
How long does a project take?⌄
This depends on the service, but as a general rule all projects are completed within a maximum of one week. If you request additional changes or additions beyond the original brief, timelines may be extended accordingly — but we'll always keep you in the loop.
What is the process once I decide to go ahead?⌄
It's simple and straightforward:
1. Fill out the form sent to you by the Bcreative Launch team.
2. We get to work and provide an initial draft of your requested service for your review — no payment required at this stage.
3. You review the draft and share your feedback.
4. Once you are happy to proceed — whether to finalise the project or request a revision — full payment is required before any further work is carried out.
5. Once payment is confirmed, we action your final changes or sign-off and deliver your completed project.
Clear, simple, and stress-free.
1. Fill out the form sent to you by the Bcreative Launch team.
2. We get to work and provide an initial draft of your requested service for your review — no payment required at this stage.
3. You review the draft and share your feedback.
4. Once you are happy to proceed — whether to finalise the project or request a revision — full payment is required before any further work is carried out.
5. Once payment is confirmed, we action your final changes or sign-off and deliver your completed project.
Clear, simple, and stress-free.
What is included in a branding package?⌄
Our branding package mainly includes:
Logo Design — a professionally crafted logo tailored to your brand.
Colour Palette — a curated set of colours that represent your brand identity.
Website Design — a custom-designed website built to showcase your business.
Social Content Package — branded content ready for use across your social media channels.
Logo Design — a professionally crafted logo tailored to your brand.
Colour Palette — a curated set of colours that represent your brand identity.
Website Design — a custom-designed website built to showcase your business.
Social Content Package — branded content ready for use across your social media channels.
Can I request changes to the drafts?⌄
Yes — once we deliver your initial draft, you are welcome to review it and request revisions. However, full payment must be received before any revisions or final work are carried out. No further changes will be made until payment has been confirmed.
What do I need to provide to get started?⌄
To hit the ground running, it helps to have any existing brand assets (logos, colours), a general idea of what you're after, and any photos or content you'd like included. Not sure? Just reach out — we'll guide you through it.